Average service price

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$ 1405
Local move average
15% less than market avg.
$ 671
Interprovincial move average
81% less than market avg.
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Review summary

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42 reviews

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Kristen Dennis
Jul 02, 2025
Long-distance move from Montreal, QC to Kingston, ON

Stay away!

My daughter booked these movers from montreal to kingston. We paid the deposit, she took the day off. They changed terms more than once (first said same day delivery of goods, then changed their minds, said 5 days later). She accommodated and took another day off work (not easy as a student saving for grad school). They then reached out saying she had to pay upfront before delivery (which is clearly fucking fishy, and not industry standard). When we replied and said cash on delivery and we would be there with the cash upon delivery plus a tip they stopped responding, and didn't show up day of. We then paid last minute fees for a u-haul and she and her partner moved everything themselves, which cost as much as having professional movers (ie not 401 movers), while doing all the work ourselves.

Horrible company at best, total scammers at worst.

Move size: 1 Bedroom Home Service cost: $800

Taina Salo
Sep 14, 2024
Local move within Ontario

Damaged furniture. Poor customer service.

My belongings were not treated with care. I have large guages in my mid-century dining room table. The movers never even took the legs off. Oher pieces are scraped. The woman in the office performed so poorly, her boss had to apologize profusely.

Stay away from 401 Movers, or your furniture is at risk and you may be threatened with your belongings not being delivered on time, or put in storage. There was a misunderstanding about payment and I felt as if I was being treated like a criminal.

T.E.J.Salo

Move size: Studio Service cost: $1387

Thumbnail photo by Taina Salo of 401 Moving & Storage Second thumbnail photo by Taina Salo of 401 Moving & Storage
Mohammed Islam
Apr 24, 2024
Local move from Kingston, ON to London, ON

Excellent Moving Service

I hired 401 Moving to move my household things and furniture from Kingston, ON to London, ON. Omar Faisal and his team gave me an excellent service regarding picking up and delivering my things. And, at office Justine was superb and very helping. She made everything very easy. What a great service I had from them! I definitely recommend their moving service.

Move size: 1 Bedroom Home Service cost: $1508

Dan Gi
Dec 24, 2023
Long-distance move from Quebec to Ontario

Quebec to Ontario move

First off, the actual movers (3 guys) were polite, hard workers but inexperienced. Prior to the November 23 move, in October 2023 I spent a few hours on the phone with the company going room by room in my 3 bedrooms bungalow in Quebec, and also outside and through the shed to list all my furniture and approximate number of boxes. Truck arrived on the day at least 4 hours later than was arranged so moving all the stuff was done at night, until close to midnight. Turned out the truck they had was too small and we had to leave a lot behind, stored in the new owners shed (thankfully they were super cool about it). The movers did not use blanket to wrap or strap to move the appliances and those got dents and large scratches, and at one point they dropped the fridge on the back door of the house, which left a pretty deep long dent as well. I had paid $300 for 2 "TV packs" which turned out to be cardboard put over the front and back of the TVs with shrink wrap - thankfully no damage to the TVs but $300 for cardboard? Could have done it myself, as I had carefully protected and wrapped all the mirrors, paintings and fragile items already. Delivery in Ontario was with 2 guys only; got scratches on the freshly varnished wood floor - no protection was used by the movers. The pickup and delivery of items left behind in Quebec was done 3 weeks later for an extra $500; I had already paid $6500 and I was not pleased about that considering the mistake was theirs in the first place for using the wrong truck size, but they would not deliver my furniture otherwise so, kind of no choice there...Moving is always super stressful; last thing you need is any kind of issue. Hope this review helps save someone extra aggravation :)

Move size: 3 Bedroom Home Service cost: $6500

Ashley Gagnon
Mar 11, 2024
Local move within Ontario

Trauma

I was quoted a firm price and AFTER my belongings were on the truck, I was told that I had to pay $1200 more. They showed up late in the day. Fortunately I was able to scrounge the money to pay them - the fellow on the phone tried to talk me into paying cash - it was too late in the day for me to go to a bank.

Several of my items were damaged. I’m just glad it was over and I narrowly escaped without having my belongings being held hostage.

Move size: Partial Move Service cost: $2000

Cara Scott
Sep 05, 2024
Local move from Kitchener, ON to Toronto, ON

Reliable, trustworthy, professional

I will use 401 movers for my next move again. Justine did a great job organizing the move and was very patient with my many phone calls and questions. She's quick to return your call. For the most accurate estimate, be sure to include your full inventory and ask about the cost of stairs. Do that all in advance and you'll avoid surprises.

The driver was expertly skilled at navigating narrow loading docks and he and his partner carefully avoided freshly painted walls and were efficient and courteous.

Move size: Partial Move Service cost: $1100

Matty Dyke
Dec 27, 2024
Local move from Kitchener, ON to Ottawa, ON

A very pleasant experience

Was really nice using 401 movers to move my things from Kitchener to Ottawa, the rate was very good and saved me the hassles.

All items were picked up and delivered as agreed in a very professional manner.

Justine was super explicit and pleasant, paid very good attention to details and was very helpful.

Overall, I would recommend them and also use them again if the need arises.

Move size: 3 Bedroom Home Service cost: $1599

Maria Fu
Dec 03, 2024
Long-distance move from Montreal, QC to Toronto, ON

WORST EXPEREINCE & SCAMMERS

I had the worst experience with this company. I paid a deposit for their services,booked the move from Montreal to Toronto , organized my schedule around it , paid for elevator reservation in my condo building only to have them cancel at the last minute. Fine, things happen, but it’s been over a WEEK now, and I’m still chasing them down to get my deposit back!. Absolutely unprofessional and dishonest. I feel totally scammed. Do not trust them with your money! It’s clear they have no respect for their customers. Stay far away if you don’t want to lose your money. I am definitely going to file a complaint with OPC and my bank .

If I could give 0 stars I would.

Move size: 1 Bedroom Home Service cost: $900

Renato T
Apr 02, 2025
Local move from Richmond Hill, ON to Markham, ON

Very bad service - Stay away

Very awful experience with this company. I had few properties to move, spoke to admin and fixed time for 2:45pm. They came 2 Hours at 4:30 Pm and was not apologetic whatsoever. Again, the guys that came asked for additional money for them to take the same properties that had already been agreed, they refused to offload until the balance was paid. I called their number same day and they never took the call. Later i connected with them and they expressed no atom of remorse. I honestly advise you to stay far away from these guys, they are not professional in any way, save your money please!!!!

Move size: 1 Bedroom Home Service cost: $275

Olu Ola
Mar 20, 2025
Local move from Kitchener, ON to Brant, ON

Bad Experience With Movers + Worse Experience with the organisation

The move team seem to be contracted.

They seem not to be working with the 401 team. The team would not offload until they get paid in full. While I let them know I already made a down payment, they asked me to get a refund instead of me paying the balance

Called Justine and she said thats how they run their show. I paid the move team in full and I haven't gotten my deposit back in 3 weeks.

They don't respond to emails, phones (416-729-0656 or 416-729-4656). Spoke to a lady by the name Trish (I hope I am right). No empathy or acknowledgment of the problem or going above and beyond to try to resolve the issue.

I will advise you find another mover to provide you excellent service as you wont get it with these jokers!

Move size: 3 Bedroom Home Service cost: $1210

Not showing 9 filtered reviews.
Last updated on 2024-09-14.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

401 Moving & Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Company Notes

401 Moving X Storage story began in Toronto, Ontario. The company was established to keep this great country moving. Our goal and mission statement is to challenge the stigma behind moving companies and so-called bad experiences to give you a great hassle-free and cared moving experience. Whatever the size of your move is, we will take care of it. Join our story and let us take care of your move. Changing the traditional moving experience one move at a time.

Licenses & Certificates for 401 Moving & Storage

Before hiring a moving company like 401 Moving & Storage you should generally make sure you are dealing with a legitimately registered business. Some moving companies are incorporated in a specific province or territory and others are federally incorporated.

You can lookup federal corporations by name in the Corporations Canada online database.

When looking to hire a moving company from Ontario, you may want to lookup your company in the provincial register: Business name registration, Ontario.

Generally, all businesses have to register in the province or territory in which they do business.

You can get a free moving quote from registered movers with our moving cost estimation tool here.

What is 401 Moving & Storage cost for local moves?

We have calculated an approximate local moving market average price from 1001 reviews of people moving within Ontario to be $1656.

From 25 local reviews for 401 Moving & Storage , we have calculated an average moving cost of $1405 for local moves.

This could mean that 401 Moving & Storage is cheaper with about 15% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is 401 Moving & Storage cost for interprovincial moves?

From 643 reviews of people moving long ditance, we concluded that the market average costs are around $3486 when moving long-distance.

For 401 Moving & Storage , we estimate that their average long-distance moving costs will be around $671, based on 7 long distance moving reviews.

This could mean that long-distance moving services costs of 401 Moving & Storage for moving between states is cheaper with about 81% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed 401 Moving & Storage . Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on 401 Moving & Storage - a professional company located in , Toronto, ON. Discover Toronto, Ontario moving companies.

*MoveAdvisor may not be affiliated with 401 Moving & Storage and the estimates may be provided from other professional movers in our network.

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